STCRC RULES AND REGULATIONS

Effective from 01 February 2022

 

Please read all information detailed in this RULES AND REGULATIONS document carefully.

For enquiries, you can also contact us via: RidingEnquiry@turfclub.com.sg

 

1.          FIRST TIME REGISTRATION AND SUBMISSION OF FORMS

Before booking of riding lessons, please ensure that you or your parent and/or legal guardian have completed and endorsed on all necessary fields on the following forms, and return these to us via the corresponding methods:

 

  • RIDING APPLICATION FORM

i.           Online Enquiry (Through our website: https://www.turfclub.com.sg/en/things-to-do/activities-booking-new-customer.html)

 

  • DEED OF RELEASE, ASSUMPTION OF RISK AND INDEMNITY FORM

i.           Walk in (Through our Reception Counter)

ii.          Post (Address: 1 Equestrian Walk, Singapore 737863)

iii.         Email (Recommended. Address: RidingEnquiry@turfclub.com.sg)

 

Please note that both forms have to be duly endorsed and submitted back to us before the commencement of your first riding lesson. Riders who did not submit any of the above forms will not be permitted to ride.

 

  • SAFETY INSTRUCTION FORM

 

2.          INSURANCE

As riding is considered a high-risk activity, riders must sign up for the GROUP PERSONAL ACCIDENT INSURANCE PLAN, offered by an appointed insurance organisation of Singapore Turf Club Riding Centre. Full payment must be made before the commencement of your first riding lesson.

 

The annual premium of the insurance is at $16.05 (GST included), subject to annual premium revision by the insurance vendor. Further insurance coverage can also be sought at the rider's own expense. For full details of the coverage provided, you may contact us and/or obtain a copy from our Reception Counter.

 

3.          ASSESSMENT FOR NEW RIDERS (With riding experience)

You will need to book one assessment lesson for our instructors to accurately assess your riding competency level. Following the assessment, you will be able to book multiple lessons applicable to your riding level. Please note that riders may be assigned to different class groupings depending on scheduling.

 

* In the event that the new rider is assessed to be in the Beginners level, instructors may, at their sole discretion, shorten his/her 30-minute assessment class.

 

4.          BEGINNERS COURSE FOR NEW RIDERS (With little and/or no riding experience – requires someone to lead horse/ pony in walk and trot)

The Beginner Course for new riders is a 45-minute weekly programme conducted on a group basis (not more than four riders) over a period of seven weeks and is specially crafted to teach riders, with little and/or no riding experience, the fundamentals of riding. First-hand experience on stable management will be conducted during your first lesson. You must be able to commit for a period of seven consecutive weeks when you sign up for the Beginners Course. Refunds and/or rescheduling of lessons are strictly not allowed. Upon completion of this course, our instructors will place you in an appropriate riding group.

 

5.          BEGINNERS PLUS COURSE

Please note that booking of lesson(s) for up to one month in advance is available and each lesson must be booked at least one week prior to your intended lesson slot.

 

The Beginner Plus Course is conducted on a group basis (minimum of two riders). Group lessons for the Beginner Plus Course are sold in blocks of four lessons at 45 minutes per lesson. No cancellations/rescheduling of group lessons can be done once booking is confirmed.

 

6.          NON-BEGINNER LESSONS

All non-beginner lessons are offered are on a private, semi-private or group basis. Lesson start times are fixed and cannot be changed. All lessons offered are subject to the availability of our instructors and horses and will run for approximately 45 minutes. While we endeavour to notify attendees of any cancellation or rescheduling of lessons due to the unavailability of instructors and/or horses in advance of the scheduled lesson, we may not be able to do so in some cases e.g., where the horse suffers an unexpected injury. We will not be liable for any damages suffered due to the cancellation or rescheduling of lessons e.g., transport costs.

 

To ensure that each lesson starts promptly, we strongly encourage riders to arrive 15 minutes ahead of scheduled lesson to allow sufficient time to locate your instructor and/or horse and to minimise disruption to lesson slot.

 

6.1 RESCHEDULING OF LESSON(S)  

Please note that rescheduling of lesson(s) is available and must be made at least five days prior to your scheduled lesson slot. Lesson(s) shall be forfeited without any refund if rescheduling is requested less than five days prior and/or no valid medical certificate or letter from the doctor is produced.

 

This does not apply to Beginners Course for New Riders and Beginners Plus Course.

 

Rescheduling can only be done via one of the following methods:

·            Walk in (Through our Reception Counter)

·            Phone (Number: 6879 3600)

·            Email (Recommended. Address: RidingEnquiry@turfclub.com.sg)

 

Note: Requests for rescheduling of lesson(s) made via methods other than the above mentioned, will not be processed.

 

6.2 CANCELLATION OF LESSON(S)  

Please note that any cancellation of lesson(s) must be requested at least five days prior to your scheduled lesson slot with reason for cancellation clearly stated. Any possible refunds resulting from cancellations are assessed strictly on a case-by-case basis and will be given at the sole discretion of the Management. All permitted refunds must also be accompanied with the original receipt.

 

In the event that the rider is not feeling well, medical certificate or letter from the doctor must be provided as supporting document.

 

Cancellations of lesson(s) can only be done via one of the following methods:

·            Walk in (Through our Reception Counter)

·            Phone (Number: 6879 3600)

·            Email (Recommended. Address: RidingEnquiry@turfclub.com.sg)

 

Note: Requests for cancellation of lesson(s) made via methods other than the above mentioned will not be processed.

 

NO refund will be given for the cancellation of lesson(s) requested less than three five days prior to scheduled lesson slot.

 

*The eligible period for submission of refund requests is no more than one year from the scheduled lesson date for which refund is sought.

 

This does not apply to Beginners Course for New Riders or Beginners Plus Course.

 

7.          REPEATED BOOKING OF LESSON(S)

Please note that repeated booking of lesson(s) of up to one month in advance is available. However, it must be made at least five days prior to your intended lesson slot.

 

Repeated bookings can only be done via the following methods:

·            Walk in (Through our Reception Counter)

·            Phone (Number: 6879 3600)

·            Email (Recommended. Address: RidingEnquiry@turfclub.com.sg)

 

Note: Requests for repeated bookings made via methods other than the above mentioned will not be processed.

 

This does not apply to Beginners Course for New Riders and Beginners Plus Course.

 

Please be reminded that payment will be collected once bookings are made.

 

8.          WEATHER

In the event of inclement weather conditions, the riding instructor will make the final decision based on safety if lessons should proceed as scheduled. Inclement weather conditions may result in cancellations/rescheduling based on the table below:

 

Type of Scenario Group Lesson Private / Semi-Private Self-Rides (STCRC Lease)
Inclement weather before start of lesson and continues for more than 15 minutes into lesson time. Switch to stable management / theory lesson. Push to a later slot within the day (if weather permits); OR rescheduled to another daywithin one month from lesson date.  Push to a later slot within the day (if weather permits and horse is not involved in another lesson);no rescheduling to another day. 

Inclement weather before start of lesson but ends within 15 minutes into lesson time.

 

 

Lesson commences once weather improves and will end according to the stated lesson slot time.

Lesson commences once weather improves and will end according to the stated lesson slot time.

Self-ride commences once weather improves and will end according to the stated self-ride slot time.

Inclement weather after start of lesson, within first 15 minutes.

 

 

 

 

Riding stops and switches to stable management / theory lesson.

Riding stops, and lesson to be rescheduled to another day within one month from lesson date.

Self-ride stops, no re­scheduling.

Inclement weather after start of lesson, after first 15 minutes.

 

 

 

 

Riding stops and lesson ends. No rescheduling.

Riding stops and lesson ends. No rescheduling.

Self-ride stops. No re­scheduling.

 

9.          LESSON TIMINGS

Lessons are conducted from Tuesdays to Sundays during the follow time belts. 

 

Weekday (Tue to Fri)

  

Weekend (Sat & Sun)

Morning

8.15am - 9.00am

  

Morning

8.15am - 9.00am

Morning

9.00am - 9.45am

  

Morning

9.00am - 9.45am

Morning

9.45am - 10.30am

  

Morning

9.45am - 10.30am

Morning

10.30am - 11.15am

  

Morning

10.30am - 11.15am

 

  

Morning

11.15am - 12pm

 

  

 

Break

  

Break

Afternoon

3.30pm - 4.15pm

  

Afternoon

2.00pm - 2.45pm

Afternoon

4.15pm - 5.00pm

  

Afternoon

2.45pm - 3.15pm

Afternoon

5.00pm - 5.45pm

  

Afternoon

3.30pm - 4.15pm

Afternoon

5.45pm - 6.30pm

  

Afternoon

4.15pm - 5.00pm

Afternoon

6.30pm - 7.15pm

  

Afternoon

5.00pm - 5.45pm

Afternoon

7.15pm - 8.00pm

      

 

10.        PUNCTUALITY

Riders who are late for more than 10 minutes from their scheduled timeslot will not be permitted to ride. Regretfully, requests for refunds and alternative and/or make-up lessons will not be entertained. Riders who are less than 10 minutes late may proceed with the lesson, which will end at the designated time, with no time extension provided.

 

11.        AGE, HEIGHT AND WEIGHT REQUIREMENTS    

The minimum age for the rider is eight years old, at the point of application submission.

 

For the safety of the riders and the welfare of our horses, the acceptable weight limit for a rider is between 30kg and 75kg. Interested riders who are over the maximum weight limit may still apply to ride and their application will be reviewed by our riding instructors on a case-by-case basis.

 

We reserve the right to limit the number of riders whose height is under 1.30m at each session.

 

We also reserve the right to reject any rider who does not meet the age, height and/or weight requirements at the time of the lesson. Any possible refunds resulting from a failure to meet the age, height and/or weight requirements are assessed strictly on a case-by-case basis and will be given at the sole discretion of the Management. 

 

12.        DRESS CODE

Riders must be dressed in the following:

i.            Comfortable sleeved top (T-shirt, Polo shirt etc.);

ii.           Comfortable full-length trousers (track pants or jodhpurs, NO shorts or 3/4 pants);

iii.          Permitted footwear with socks (long/short riding boots or shoes with a smooth sole and small heel, NO sport shoes, trainers or sneakers).

 

Approved riding boots, whip and helmet (fulfilling the minimum safety requirements) are available for rent at $1.00 per item, per riding session. If you wish to wear your own helmet, our instructor must check that it fulfills the minimum safety standards as follows:

i.  PAS015 (1998 or 2011) with BSI Kitemark
ii.  VG101.0404: (2014 – 12) with BSI Kitemark
iii.  ASTM F1163 (2004a or 04a onwards) with SEI mark
iv.            SNELL E2001: with official SNELL label and number
v. AS/NZS3838 (2006 onwards) with SAI Global Mark

 

For your own safety, long hair must be tied back, with helmet to be worn at all times during the riding lesson. NO dangling earrings and/or jewelry should be worn.

 

Riders who are assessed to be improperly attired by our instructor will not be permitted to ride. Regretfully, requests for refunds and alternative and/or make-up lessons will not be entertained. 

 

13.        RULES AT THE ARENAS

To ensure the safety of all visitors, you are required to adhere to the rules below:

i. No running / playing
ii.  No loud noises
iii.  No sudden movement near kickboard / railing when horses are in the arenas
iv. No throwing of objects into the arenas
v. No photography / videography
vi.  No food and drinks
vii. No umbrellas
viii.          No balloons
ix.  No disorderly or inappropriate conduct
x. All litter are to be thrown into dustbins
xi  All mobile phones are to be switched to silent or vibration mode

 

14.        SAFETY INSTRUCTIONS

i.  Wait for your instructor before entering the arena and/or wait for permission to enter the arena.
ii.  Be properly attired (see point 12).
iii.  Ensure that you are physically fit to ride.
iv.            Follow instructions given by your instructor. If in doubt, ask.
v.  Ensure family members or friends in the viewing gallery follow instructions given on safety notices.

 

15.        PAYMENT

Please note that riding fees and insurance payments are due and must be paid in full immediately when bookings are made over the counter. Lesson slots are confirmed only upon full payment.

 

Payments are accepted Tuesdays to Sundays over the counter from 8am to 5pm. The following modes of payment are accepted:

i.  Cash
ii.  Nets
iii.  Mastercard
iv.            Visa

 

16.        PHOTOGRAPHY AND VIDEOGRAPHY

We may take photographs and videos of you and your accompanying visitors during your visit which may be used by Singapore Turf Club Riding Centre or our partners or affiliates for publicity and/or use in advertisements across all media in its original or edited format without further notification, remuneration or compensation. The copyright and all other intellectual property rights in and to all such materials shall vest solely and absolutely in the Centre without further compensation.

 

17.        IMPORTANT NOTICES

Please note all terms and conditions and information stated in our Rules and Regulations are subject to change without any prior notice.

 

In no event shall Singapore Turf Club Riding Centre or Singapore Turf Club be liable for personal injury, death, or any incidental, special, indirect or consequential damages whatsoever, including, without limitation, damages for contracting an illness at the Centre, loss of profits, business interruption or any other commercial damages or losses, arising out of or related to registration for, attendance at, postponement or cancellation of the lessons, howsoever caused, regardless of the theory of liability (contract, tort or otherwise) and even if the Centre has been advised of the possibility of such damages.

 

Please also note that the Management reserves the rights to disallow and/or ban any riders, accompanying family members and/or friends into our premise if they choose not to adhere to the Centre’s rules and regulations. Riding fees of any outstanding lessons will be refunded.

 

These terms and conditions are governed by the laws of the Republic of Singapore, and participants agree to submit to the jurisdiction of the Singapore courts.